bdjlt's Privacy Policy
This policy provides a complete description of how your personal information is collected, stored, and kept secure.
Introduction & Scope
1 Introduction & Scope
bdjlt (referred to hereinafter as "we", "our", or "the platform") is a trusted online casino and sports betting platform for users in Bangladesh. Protecting your privacy is one of our top priorities.
This Privacy Policy ("Policy") applies to our website, mobile version, and all related services. By using any bdjlt service, you consent to the terms described in this Policy. You must be 21 years of age or older.
2 What Information We Collect
When you create an account, log in, or use services on bdjlt, we may collect the information listed below:
2.1 Information Provided Directly by You
- Full name and date of birth (for age verification)
- Contact details: email address and mobile number
- Documents required for identity verification (national ID card, passport, etc.)
- Payment information: bKash, Nagad, Rocket, or Upay account number
- Account preferences and security settings
2.2 Automatically Collected Information
- IP address and device identifier information
- Browser type, operating system, and language settings
- Session logs: login time, duration, and activity history on the site
- Information collected through cookies and similar tracking technologies
- Transaction history and gaming activity records
2.3 Information Received from Third Parties
- Transaction confirmation data from payment processors (bKash, Nagad, Rocket, Upay)
- Information received from identity verification service providers
- Information received from fraud prevention and security monitoring services
3 Purpose of Using Your Information
bdjlt uses your information for the following legitimate purposes:
3.1 Service Delivery & Operations
- To create, verify, and manage your account
- To process deposits and withdrawals (minimum ৳500)
- To provide gaming and betting services without interruption
- To provide customer support (24/7 via live chat and email)
- To award bonuses and rewards and to manage the VIP program
3.2 Security & Compliance
- To prevent unauthorized access to accounts and fraud
- To ensure age verification (enforcing the 21+ policy)
- To monitor and enforce responsible gaming policies
- To comply with Anti-Money Laundering (AML) regulations
3.3 Improvement & Communication
- To analyze and improve the quality of platform services
- To inform you about relevant promotional offers (if you have given your consent)
- To diagnose and resolve technical issues
- To personalize services according to your preferences
4 Data Storage & Security Measures
bdjlt adopts industry-standard security measures to keep your information secure:
4.1 Technical Security
- SSL Encryption: All data transfers are secured through 256-bit SSL encryption.
- Server Security: Data is stored in secure data centers with active firewalls and intrusion detection systems.
- Access Control: Only authorized personnel can access your information, and only for specific purposes.
- Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.
4.2 Data Retention Period
We retain your information for as long as your account remains active or as needed to provide services. After an account is closed, some information may be kept for a defined period due to legal and regulatory requirements.
5 Sharing Information with Third Parties
bdjlt does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Service Providers: bKash, Nagad, Rocket, and Upay — only the information necessary to complete transactions.
- Identity Verification Services: The minimum information necessary to confirm age and identity.
- Technology Partners: Contracted service providers for platform operations, who are bound by strict confidentiality agreements.
- Legal Authorities: When required to comply with a legal order or government directive.
- Fraud Prevention: With security service providers to protect account safety and prevent financial crime.
All third parties mentioned above are contractually bound to comply with our privacy standards and follow their own data protection policies.
6 Cookies Policy
bdjlt uses cookies and similar technologies to improve service quality and provide a personalized experience.
6.1 Types of Cookies
- Essential Cookies: Essential for account access, session management, and security.
- Performance Cookies: Help analyze the speed and performance of the platform.
- Preference Cookies: Remember your language and interface preferences.
- Analytics Cookies: Used to understand user activity, but they do not identify individuals.
6.2 Cookie Controls
You can block or delete most cookies by changing your browser settings. However, disabling certain essential cookies may prevent bdjlt services from working properly.
7 Your Rights
As a bdjlt user, you have the following rights regarding your personal information:
- Right to Know: You have the right to know what information we collect and use about you.
- Right to Rectification: If there is an error in your information, you can request that it be corrected or updated.
- Right to Erasure: In certain circumstances, you have the right to request that your information be deleted, though legal limitations may apply.
- Right to Object to Processing: You can opt out of marketing communications at any time.
- Right to Data Portability: You can request a copy of your own data.
- Right to Lodge a Complaint: If you have concerns about how we process your data, contact us directly.
To exercise any of the rights listed above, send an email to [email protected]. We are able to provide support in both Bengali and English.
8 Protection of Minors' Information
bdjlt provides services only to those who are 21 years of age or older. We do not knowingly collect information from any minor. If a minor has registered on our platform, we will close the relevant account and delete the collected information as soon as we become aware of it.
9 International Data Transfers
Our servers and service providers may be located outside Bangladesh. Where your information is transferred outside Bangladesh, we ensure that the receiving party complies with appropriate data protection measures. Such transfers are limited to what is necessary for the operation of the service.
10 Response to a Data Breach
In the event of a data security breach in our systems, bdjlt will take the following steps:
- Rapid assessment and mitigation measures after the incident is identified.
- Timely notification to all users who may have been affected.
- Notification to the relevant regulatory authorities as required by applicable rules.
- Strengthening security measures to prevent such incidents in the future.
11 Responsible Gaming & Use of Data
bdjlt uses your gaming activity data for responsible gaming purposes. This includes:
- Identifying potentially problematic gaming behavior and taking preventive measures.
- Implementing requests for self-exclusion or deposit limits.
- Recommending support resources and information.
To learn more about responsible gaming, visit our Responsible Gaming page.
12 Policy Changes & Updates
bdjlt reserves the right to change or update this Privacy Policy at any time. For any significant changes, we will:
- Publish the updated version on this page.
- May notify you of the changes by email.
- Continued use of the service after the changes will be considered acceptance of the new policy.
The latest version of this policy will always be available on this page. We recommend that you review this page regularly.
Privacy Contact
If you have any questions or concerns about this policy, please contact us.
We are available to provide support 24/7 in both Bengali and English.
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